Refund Policy
Effective Date: [20-Aug-2023]
1. Refund Requests EduSafeAfrica is committed to providing high-quality courses that meet your needs. If you are not satisfied with your purchase, you may request a refund subject to the terms and conditions outlined in this policy.
2. Refund Eligibility Refund requests must be submitted within [number of days] days from the date of enrollment. To be eligible for a refund, you must have completed less than [percentage]% of the course content.
3. Processing Fee All refund requests are subject to a [percentage]% processing fee. This fee covers administrative costs associated with processing refunds.
4. Non-Transferable Refunds are non-transferable and can only be issued to the original purchaser.
5. How to Request a Refund To request a refund, please contact our support team at [refund email]. Provide your full name, enrollment details, and a brief explanation for your refund request. Our team will review your request and respond within [response time] business days.
6. Refund Decisions Refund requests are reviewed on a case-by-case basis. If your refund request is approved, the refund amount will be processed within [refund processing time] business days. The refunded amount will be minus the processing fee.
7. No-Refund Situations Refunds will not be issued under the following circumstances:
8. Course Completion Once you have completed [percentage]% or more of the course content, you will no longer be eligible for a refund.
9. Contact Us If you have questions or concerns regarding our refund policy, please contact us at [contact email].
By enrolling in our courses, you agree to comply with and be bound by this refund policy.
Last updated: [20-Aug-2023]